• Home
  • Categories
  • Latest Whitepapers
  • Vendors A-Z
  • Contact Us

Sign Up

USA | UK | CA | DE | ES | FR | IT | NL | PL | SE | SG | BR
Sign Up
main-logo
  • Home
  • Categories
  • Latest Whitepapers
  • Vendors A-Z
  • Contact Us
  • Sign Up
  • Home
  • |
  • IT Management
flow-image
Slack

Reinventing customer service

The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and how best to support the people who do such important work. To understand what the future might look like, we talked with business and customer service leaders across industries and countries about what comes next....

Published: Jun 15, 2022
View More
flow-image
IronNet

Collective Defense: A radar-like view of cyber threats

IronNet is committed to answering the World Economic Forum’s call to action for collaborative cyber defense. We call this approach Collective Defense: the ability for organizations — comprising a sector, supply chain, or country — to share threat intelligence securely and in real time,...

Published: Jun 15, 2022
View More
flow-image
Workday USA

Are Your Financial Systems Holding You Back from Monetizing New Business Models?

Learn how organizations can use agile financial systems to facilitate subscription growth by supporting new business models and reacting quickly to new opportunities.

Published: May 17, 2022
View More
flow-image
NEUSTAR SECURITY

DDoS Disruption Impacts and the Need for Always-On Security

While details are murky in terms of what recovery from Covid-19 will look like, one thing is abundantly clear for enterprises around the world: the importance of expanding and securing their digital business footprint. Covid has driven companies to increase remote work and collaboration capabilities, migrate more assets...

Published: Mar 24, 2022
View More
flow-image
Box

Box and ECM: Key integrations that drive digital transformation

Legacy ECM solutions simply can't keep up with the way you work today. Work is more mobile, more collaborative, more agile. Business processes must be intelligent. And customer expectations never stop growing.  Fortunately, cloud-based ECM solutions are rising to the challenge. Our new eBook,  Box and...

Published: May 13, 2022
View More
flow-image
RingCentral

2022 State of Customer Experience Technology

Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business priority. In the contact center, they’re significantly more focused on ensuring customer satisfaction than they are about achieving agent productivity. In order to achieve...

Published: Jun 30, 2022
View More
flow-image
Illumio

5 New Rules to Protect Your Data Centers and Cloud Environments

In this white paper, we look at five new rules to secure data centers and cloud environments. These rules help simplify how organizations should approach their cybersecurity program to better identify and address weaknesses in internal, East-West security — a foundational step in preventing ransomware and cybercriminals...

Published: Jun 07, 2022
View More
flow-image
Workday USA

Increasing Agility in Tech and Media: Modernize Q2C

Building a modernized, customer-centric quote-to-cash process is more important than ever for technology and media companies. Learn how Workday can help your organization streamline Q2C to become more agile in this eBook.

Published: May 17, 2022
View More
flow-image
SnapComms

How to Make a More Efficient IT Helpdesk

There’s a lot riding on today’s Helpdesk Managers and their teams. As organizations have expanded in size and scope, user demands for IT support have skyrocketed. Already busy support teams are under strain. To offer a high-quality support service, Helpdesk Managers need to improve efficiency, by reducing...

Published: May 11, 2022
View More
flow-image
Siemens

Employ virtual prototypes and holistic modeling in heavy equipment engineering

Heavy equipment engineers need to continuously improve and optimize equipment designs, but how can they get product designs right sooner to meet both project and product targets? Predictive performance engineering has tremendous business potential and allows companies to unlock new levels of innovation and performance....

Published: Jun 07, 2022
View More
flow-image
Anaplan

Six Steps from Integrated to Enterprise Planning

Businesses have been striving for decades to integrate supply chain planning processes with those utilized by other functions across the business, using systems like sales and operations planning (S&OP) and integrated business planning (IBP). Yet, these have fallen short of the one truly integrated business plan that...

Published: May 04, 2022
View More
flow-image
Amazon Web Services: AWS

Using Data to Drive Business Value

This MIT Tech Review Insights Report explores how organizations are using data to drive business value, especially during turbulent times such as the Covid pandemic.

Published: May 09, 2022
View More
flow-image
RingCentral

MetriStar Top Provider Award Contact Center Platforms

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based on both customer ratings of providers and quantitative metrics correlating the use of a vendor’s products and services with measurable business success. Download...

Published: Jun 30, 2022
View More
flow-image
Amazon Web Services: AWS

Set your document data free

Escape from manual document processing and find freedom in a machine learning solution. Work more efficiently with intelligent document processing.  Read the eBook  Set Your Document Data Free   to learn how you can use machine learning to: Curtail or even eliminate errors associated with...

Published: Apr 25, 2022
View More
  •  
  •  
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • ...
  •  
  •  
Site Map
  • Home
  • Categories
  • Vendors A-Z
  • Latest Whitepapers
  • Contact Us
  • Privacy
technology topics
  • Cloud Computing
  • Data Center
  • Desktop/Laptop OS
  • Email
  • Hardware
  • IT Management
  • IT Security
  • Mobile Computing
  • Network
  • Software
  • Storage
  • Telecommunications
Contact Us

info@headleymedia.com

Call +44 (0) 1932 564999

Contact Us

© Copyright 2022: Headley Media Technology Division Ltd. Company Number: 112774219

We use cookies to improve user experience on our website. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our cookies policy for more information on cookies and how to manage them
close icon