The way businesses adapted to COVID-19 was nothing short of remarkable. Entire companies shifted from physical offices to digital workplaces overnight. They reinvented work cultures, implemented new tools, and saw their teams thrive in new, remote environments.
Whether using voice-assisted technologies or making a...
Published: Jun 30, 2022
This MIT Tech Review Insights Report explores how organizations are using data to drive business value, especially during turbulent times such as the Covid pandemic.
Published: May 09, 2022
Businesses have the opportunity to unlock significant value across the organization with the help of machine learning and AI.
Follow the proven path to machine learning success. Read the Machine Learning Journey eBook to discover:
The full machine learning journey in 6 steps
How to transform investments...
Published: Apr 25, 2022
Finally, it’s here—the new Next-Gen Cloud Contact Centers for Dummies ® , RingCentral Special Edition eBook. From compelling use cases to a handy glossary of terms, it unpacks everything you need to modernize your contact center so you can most effectively:
Minimize hold times—and...
Published: Jun 30, 2022
A guide on how a workforce management strategy can help manage the hospitality labor problem.
Published: Aug 19, 2021
The growth of ransomware and work-from-anywhere employment has created vastly greater security risks. In response, organizations have turned to Zero Trust and microsegmentation. But many are still in the planning and pilot stages.
A new Forrester Consulting study “Trusting Zero Trust” (commissioned by...
Published: Jun 07, 2022
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations with the best opportunity to minimize telecom costs while delivering advanced calling features and higher levels of reliability. In fact, almost 88% of those using Microsoft Teams for messaging and meetings, with...
Published: Jun 30, 2022
Building a modernized, customer-centric quote-to-cash process is more important than ever for technology and media companies.
Learn how Workday can help your organization streamline Q2C to become more agile in this eBook.
Published: May 17, 2022
Is modern headless commerce right for you? Of course, modern headless commerce isn’t right for every business. You need to have either a skilled IT team or the resources to hire a systems integration partner. And your organization must have a clear idea of what your unique, branded experience will look and feel...
Published: Jun 01, 2022
Seems like every week there's news of another cybersecurity breach. Ponemon Institute has found that the typical data breach costs an average of $3.9 million, and that just one breach can decrease your company's stock price by 5%. No one wants to be that kind of typical — no what can you do about it?
...
Published: May 13, 2022
In today’s remote and hybrid workplace, richer employee experiences are a must. This employee experience innovation guide can help.
Learn how cloud HR technology can:
Meet people where and how they want to work
Exceed expectations for simple, contextual and actionable digital interactions
Eliminate...
Published: May 17, 2022
Dell Technologies believes that the engine you use to drive your business forward should be designed to help you innovate, adapt and grow.
Savvy IT and business leaders have come to understand that digital transformation is not about reaching a single destination — it’s about charting a course to the future...
Published: Apr 29, 2022
This GigaOm report benchmarks SingleStoreDB against Amazon Redshift, MySQL, PostgreSQL and Snowflake for overall TCO and performance. Download your copy to see the results.
Published: Jun 17, 2022
In this white paper, we look at five new rules to secure data centers and cloud environments. These rules help simplify how organizations should approach their cybersecurity program to better identify and address weaknesses in internal, East-West security — a foundational step in preventing ransomware and cybercriminals...
Published: Jun 07, 2022
