With your smart factories, supply chain and employees all interconnected, your intellectual property (IP) is more at risk of exposure than ever. Securing your data has become especially challenging as workers use devices and networks that aren’t managed by your IT department.
This whitepaper provides an...
Published: Jun 15, 2022
Finally, it’s here—the new Next-Gen Cloud Contact Centers for Dummies ® , RingCentral Special Edition eBook. From compelling use cases to a handy glossary of terms, it unpacks everything you need to modernize your contact center so you can most effectively:
Minimize hold times—and...
Published: Jun 30, 2022
Digital transformation continues to accelerate across all industries as organizations seek to increase efficiencies while responding to rapidly evolving trends and end user demands. Healthcare in particular is undergoing dramatic transformations in just about every area of care delivery due to the exponential growth in...
Published: May 04, 2022
Higher education institutions facing declining funds, changing student needs, and rapid growth in online offerings need to be able to respond with innovations in business models and services.
In this guide, learn how your institution can use cloud-based systems to:
Create more convenient and seamless workflows...
Published: Apr 20, 2022
A global survey of 600 technology decision-makers conducted by MIT Technology Review Insights, in association with VMware, finds that most organizations in Asia-Pacific and the world over had largely prepared for the online commerce and remote working the pandemic made compulsory. More than three-quarters of Asia-Pacific...
Published: Jun 20, 2022
As public cloud adoption accelerates, increasingly complex cloud services bring new risk challenges for protecting enterprise workloads. In fact, Gartner says, “By 2023, 70% of all enterprise workloads will be deployed in cloud infrastructure and platform services, up from 40% in 2020.”
...
Published: Jun 07, 2022
This checklist details how CPG manufacturers can identify and address critical supply chain processes. It provides an 8-point consideration for reducing costs, increasing inventory visibility and accuracy while future-proofing operations with high-performance barcode scanning.ls.
Published: May 26, 2022
This ebook "How to Stop Ransomware Attacks" provides in-depth guidance for quickly setting up stronger defenses against ransomware. Read this ebook to learn:
How ransomware works.
Common ransomware attack patterns.
Three simple steps that can stop most attacks.
Why traditional firewall approaches...
Published: Jun 07, 2022
Predict business outcomes, drive value, increase developer productivity, and accelerate innovation in your organization by reconsidering how your business builds intelligent applications. Read the IDC whitepaper from AWS and Nvidia to learn how Amazon SageMaker and deep learning on AWS help solve typical development challenges...
Published: Apr 25, 2022
We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how they have adopted a headless architecture, artificial intelligence, personalization, and more. Digital commerce has seen 10 years of growth in a matter of months. From the wealth of information we surface in this report,...
Published: Jun 01, 2022
Building the foundation for a positive, productive workplace environment ladders directly to IT.
IT is the critical owner of the modern employee experience, and these strategic responsibilities are only going to increase and accelerate — and IT leaders must seize the...
Published: Jun 07, 2022
The technology industry is a top target for both cybercriminals and state-sponsored cyber espionage groups. Attacks on technology companies can affect organizations in other industries, as well as individual consumers, because so many organizations and individuals rely...
Published: Jun 09, 2022
The pandemic redefined “work” as we know it. Companies adopted new technologies and workflows to support large-scale work from home. Workers quickly acclimated to the new environment, with many juggling their personal lives and work obligations more than ever before.
It was a monumental shift that tested...
Published: Jun 30, 2022
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs to handle next generation digital channels in the contact center.
This eBook provides data and background, as well as tips and tricks on how you can prepare your contact center to provide the best-in-class digital...
Published: Jun 30, 2022
