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EMEA Consumer Voice Report Infographic 2024

Published by ServiceNow

With 78% of customers saying they’re less loyal to brands now than they were two years ago, we asked 15,000 consumers what they really want from organizations like yours. View the highlights of our 2024 EMEA Consumer Voice Report to see how 86% say they most value quick, real-time support as part of their experience, and 83% want multiple engagement options across the buying journey.

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